Thank you for shopping with Elegant Desire. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on weekends or public holidays.
In case of high order volume or unexpected delays, processing times may be extended. Customers will be notified if significant delays occur.
Shipping Time
Estimated delivery times may vary depending on your location and courier service availability.
- Local Orders: 3–7 business days
- International Orders: 7–20 business days
Please note that delivery times are estimates and may vary due to customs, weather conditions, or courier delays.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.
We may occasionally offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email or SMS, depending on the shipping method used.
Incorrect Address
Customers are responsible for providing accurate shipping information. Elegant Desire is not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or lost during transit, please contact us. We will work with the courier service to assist in resolving the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging for assistance.
Contact Information
For shipping-related questions or support, please contact us:
Email: fwarriatch@gmail.com
Phone: +923200003525
Address: E101 Muhfaiz Town Canal Road Lahore 54000, Pakistan